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Legal · Legal Notice

Legal Notice

Last updated: 25 August 2026 — Draft under legal review

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1. Website Owner Identification

In compliance with the duty of information set out in Article 10 of the Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying details of the owner of this website are provided:

  • Owner: Issei
  • Registered address: [to be completed]
  • Company registration number (NIF/CIF): [to be completed]
  • Registered office: Barcelona, Spain
  • Contact email: hi@issei.ai (English) / hola@issei.ai (Spanish)
  • Website: issei.ai

2. Purpose of the Website

The purpose of this website is to present Issei and its products and services, and to allow visitors to learn about them and to request a product demonstration. Issei provides AI agents that carry out a company's repetitive operational work inside the tools the company already uses, answering, quoting, scheduling, following up and invoicing over channels such as WhatsApp, phone and email, and integrating with the customer's CRM, ERP, TMS and similar systems.

Demo bookings offered through the website are handled via a Google Calendar scheduling link.

3. Terms of Use of the Website

By accessing and using this website you acquire the condition of user and agree to make diligent use of it in accordance with the law, this Legal Notice, and good faith.

The user undertakes not to use the website for unlawful purposes, not to carry out any activity that could damage, overload, or impair its normal functioning or that of its services, and not to attempt unauthorised access to the website, its systems, or those of third parties.

Issei may modify, suspend, or discontinue all or part of the website and its contents at any time and without prior notice. Issei does not guarantee the uninterrupted or error-free availability of the website, although it will use reasonable efforts to keep it operational.

4. Intellectual and Industrial Property

All contents of this website, including without limitation texts, images, graphics, designs, logos, trademarks, trade names, source code, and the selection and arrangement of contents, are the property of Issei or of third parties who have authorised their use, and are protected by intellectual and industrial property laws.

The reproduction, distribution, public communication, transformation, or any other form of exploitation of these contents, in whole or in part, without the prior written authorisation of Issei is prohibited. Access to the website does not grant the user any right or ownership over its contents.

The trademark "Issei" and the associated logos are the property of Issei. Their use without authorisation is prohibited.

5. Liability

Issei does not accept liability for damages of any kind that may arise from the use of the website, including, to the extent permitted by law, errors or omissions in the contents, unavailability of the website, or the transmission of malicious code, despite having adopted the technological measures necessary to prevent it.

The website may contain links to third-party websites. Issei does not control and is not responsible for the contents or policies of those websites.

6. Data Protection and Cookies

The processing of personal data carried out through this website is governed by our Privacy Policy. The use of cookies and similar technologies is governed by our Cookie Policy. We recommend that you read both documents:

  • Privacy Policy: issei.ai/privacy
  • Cookie Policy: issei.ai/cookies

7. Applicable Law and Jurisdiction

This Legal Notice and the use of the website are governed by Spanish law. For the resolution of any dispute that may arise in connection with the website or its use, the parties submit to the courts and tribunals of Barcelona, Spain, unless a mandatory legal provision establishes otherwise.

8. Contact

For any question relating to this Legal Notice, you can contact Issei at hi@issei.ai (English) or hola@issei.ai (Spanish).

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Where the name comes from

In Japanese, issei is the first generation: those who left their country and started from scratch in another. The ones who do the hard work so whoever comes next can build on top.

The symbol is , “one”, the first stroke you learn to write. It felt like the right name for something that takes on the work nobody wants to repeat twice.

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