Answering at any hour
After hours nobody picks up. Whoever's asking doesn't leave a message: they ask somewhere else.
AI agents for distributors, manufacturers and hauliers
Your sales team, selling. Not typing.
Issei answers, finds the price in your system, quotes, follows up and logs everything. Your team steps in to close.
It takes 15 minutes. If it's not a fit, we'll tell you.
Fairfield InstallationsIncoming call
Your salesperson spends half the day not talking to a customer
It's not their fault. Between an enquiry and an order there are four steps, and none of them is selling.
Finding the data
Open the software, find the reference, check the stock, check which price list that customer is on. The same price for the tenth time this week.
Following up
You sent the quote and nobody has called back. The customer didn't say no: it slipped their mind.
Logging it
Or not logging it, which is the norm. And then everything lives on a phone: if the salesperson leaves, the customers go with them.
Each step costs you a sale now and then. Together they cost you a whole salesperson.
This gets fixed by someone who does the work, not another tool
Hiring another person multiplies the problem: more hands doing the same thing. A chatbot doesn't touch any of those four steps, because it takes the message and forwards it to you all the same.
Issei doesn't tell you there's an enquiry: it handles it. It finds the data in your system, prepares the quote, sends it, follows it up until there's an answer and logs it. From start to finish, without anyone on your team typing a thing.
Your team shows up where there's something to negotiate, not where there's something to type.
One more salesperson on the team, for the work that eats up the most time
You decide what it handles alone and what it passes to you.
Answers and quotes · 24 hWorking
Hours24 hours, 7 days, holidays included
Where it answersYour own phone number, your WhatsApp, your email and your website
What it checksYour software, your price lists, your stock and each customer's record
What it does aloneAnswers · Quotes with that customer's price list · Sends · Follows up until there's an answer · Reports an order's status · Prepares a repeat order like the last one
Where it logs itIn your system, or wherever your team already works
What it passes to youDiscounts outside what was agreed, complaints, custom requests and anything off-script
Whatever it passes to you, you answer by WhatsApp or email. Nothing to install, no app to open.
01 · Answering at any hour
By phone, on WhatsApp or by email
At 23:40 nobody picks up the phone. Issei does, and it answers WhatsApp and email too. Pick a channel and watch the whole case.
The call
Incoming call · 23:40
ADAshford Distribution+44 7700 ·· 48
AI agentMorgan Packaging
Live transcript
Press ▶ to watch it from start to finish.
Your system, meanwhile
Waiting for the first data point…
02 · Finding the data
The price it gives is that customer's price
Before replying it checks three places: your stock, your price list and the customer's record. If a technical detail is missing, it asks the customer; if something needs deciding, it passes it to you.
Your softwareStock38 units
Your price listList price€48.90 / unit
Customer recordPrice listInstaller B · €38.60
Reply to the customer20 solenoid valves · €38.60 · €772
Three checks before replying. The customer doesn't wait.
Your customer discounts, minimum orders and exceptions are yours. It learns them once and applies them the same way every time.
03 · Following up
Issei leaves no quote unanswered
If the customer doesn't reply, it writes again. When they say yes, it tells your salesperson.
Your salesperson steps in to close, not to catch up.
Quote #4821 · €2,060
- Monday 23:42Sends the quote
- WednesdayFirst reminder“Have you had a chance to look at it?”
- MondaySecond reminder“Shall we go ahead or leave it for later?”
- Tuesday 09:40The customer says yesYour salesperson is told: ready to close
04 · Logging it
Everything is logged. And you decide how far it goes.
Every conversation stays in your system. Whatever you don't allow, it passes to you with the full conversation.
Permissions
- Give real prices and stockYes
- Send quotes up to €5,000Yes
- Book visitsYes
- Give discounts above 15%No
Quote #4833 · Ashford Distribution
- Mon 23:51Asks for 1,000 boxes 40x30
- Mon 23:52Sends the quote · €3,850
- Wed & MonReminders, no reply
- Today 14:32Asks for an 18% discount
- Today 14:32▲ Needs a personYour limit is 15%
Nothing gets lost
Everything is logged. If a salesperson leaves, the customers stay.
Tells the right person
A special discount, a complaint or a customer ready to close.
Complies with the EU AI Act
It introduces itself as an automated system and every conversation is recorded.
You don't have to change your software
It works with what you already use, including your Excel sheets. And if your software is old and doesn't connect to anything, that works too: we start by logging things where your team already works.
Where it comes in
Where it's logged
- Phone
- Web
Issei
- Your business software
- Your Excel sheets
- Your calendar
How much slips away every month?
Move the three numbers. It's a conservative estimate.
Sales slipping away every month
€8,400
- From calls not answered in time
- €3,000
- From quotes with no follow-up
- €5,400
How do we calculate it?
- Calls not answered in time: 1 in 4 enquiries arrives after hours or has to wait; answering straight away wins back 1 in 3, and of those, the same share buys as you set above.
- Quotes with no follow-up: every 10 enquiries produce 6 quotes; 1 in 5 dies without a reply, and following up wins back 1 in 4.
- We count 22 working days a month and round down.
Real calls within two weeks
01
Assessment
We listen to a week of enquiries and tell you how many can be handled on their own.
10 days02
Pilot
We start with a single task and one person from your team in charge.
8 weeks03
Expansion
We add the next task once the first one works.
When it's timeIt fits if you get more than 25 price enquiries a week and have per-customer price lists, whether for products or services.
It doesn't fit if you work out all your quotes from scratch from a drawing. If you have a catalogue and some custom parts, it passes those to your engineering office.
Built for your industry
It works with your price lists, your catalogue or your schedule, and knows when to hand you the case.
Orders come in at any hour, and every customer has their own price list.
- Quotes on that customer's price list and your stock
- Chases the quote until there's an answer
- Sets up the repeat order just like the last one
Frequently asked questions
Does it replace my salespeople?
No. It takes away what isn't selling: answering people who won't buy, repeating quotes and remembering who to call back. Negotiating and closing are still theirs.
Is this only for quotes?
No. Quoting is the most visible part, but the work is everything around the sale: answering, finding the data, sending, following up, reporting an order's status, preparing a repeat order and logging it. We start with one task and add the next ones once the first works.
How much does it cost?
It depends on how many enquiries you get. We give you the price on the first call, in 15 minutes.
Can it get a price wrong?
It takes the price from your price list and applies the discount that customer has on their record. It doesn't calculate anything on its own. If something's missing or the case is outside what was agreed, it stops and asks a person before replying.
Does it send quotes without anyone checking them?
Within the limits you set in writing — up to what amount and with what discount — yes. Above that it stops and passes it to you. That's exactly what sets it apart from an assistant that only leaves drafts for you to check.
What if my software is old?
No problem. We start by logging things where your team already works and, later on, inside your software if possible.
Does the customer know they're talking to a machine?
Yes. It introduces itself as an automated system at the start of every call. The EU AI Act requires it.
What happens with the data?
It's stored in the European Union and complies with GDPR. Every conversation is recorded.
Does my team have to learn anything new?
No. They keep their phone and email. When something needs a person, they answer by WhatsApp or email.
How long does it take to get going?
The first real calls within two weeks. The full pilot takes eight.
Tonight at 23:40, someone is going to ask for a quote.
The question is whether you send it or your competitor does. In 15 minutes we'll show you a real call, from start to finish.
By video call, or we'll come to your offices.