Industries · Insurance

Opening and following up on claims

The AI agent gathers what happened, opens the claim and chases the missing documents until the file is complete. You assess, it does the rest.

Book a demo →See the flow
Takes the report by phone
Chases what's missing without being asked
Leaves the file complete
You decide what escalates
How it works

One task from start to finish.

This is one of the cases it handles every day. It takes just over a minute and doesn't touch anyone on your team, except the last step.

One task, step by step1 min 35 s
  1. 11:02:10A policyholder callsThey had a crash this morning
  2. 11:02:31Identifies the policyChecks it's up to date and what it covers
  3. 11:02:58Asks just enoughWhat, when, where and whether third parties are involved
  4. 11:03:24Opens the fileCreates it in your system with all the details and a number
  5. 11:03:40Requests the photosSends a WhatsApp with what's missing and says it will follow up
  6. 11:03:45Passes it to youThere are injuries: a person assesses that
The split

What it does alone and what ends up in your hands.

The AI agent does it

  • Take the full statement by phone or WhatsApp
  • Check coverage and policy status
  • Open the file and fill it in your system
  • Chase missing photos, invoices and reports
  • Update the policyholder at every step without them having to call

It passes to you

  • Claims with injuries
  • Suspected fraud or inconsistencies in the account
  • Loss adjusting and damage assessment
  • Anything you mark as yours

You decide this list, and it changes whenever you want.

What it connects to

It works where you already work.

It reads and writes in the tools you already have. No data migration, no switching systems.

PhoneWhatsAppEmailYour insurance coreYour CRMDocument foldersSpreadsheets
A case

What changed in three months.

Brokerage · 12 employees
3 days less

on average to close a file, because the documents stop waiting for someone to chase them.

“We used to chase paperwork. Now it arrives on its own.”
Head of claims
Other industries
Logistics →Retail & e-commerce →Home services →Finance & admin →Agriculture →

Sound like your day?

On the call we review how you open claims today and tell you what part the AI agent can handle. You leave knowing whether it's for you, whether you work with us or not.

Book a demo →